Our quality policy
It is the established policy of Alderman Tooling Ltd to provide to all their customers a complete Quality Metalwork Solution to their requirements. We strive to match their expectations and ensure that all customers are fully satisfied with all aspects of the company’s products and services and that their continued loyalty is promoted.
Aldermans has implemented a quality management system, based on the requirements of EN ISO 9001:2015, as the means of fulfilling this commitment and the system encompasses all activities from initial customer enquiry to product/service receipt by the customer and review of customer feedback following receipt.
Ongoing management system review and evaluation, including formal internal audits and documented review by senior management ensures:
- that the quality management system is complied with and that it continues to be suitable and effective
- the identification and implementation of management system improvement opportunities
All necessary action is taken following evaluation, and appropriate objectives and targets are set so as to maintain the high standards that are associated with Alderman Tooling.
Progress towards meeting these objectives is reviewed and action taken to ensure that all practicable steps are identified and appropriate system amendment is initiated.